Employment Opportunities
Want to join a great team with a wonderful, family-like work environment in a gorgeous rural location (some roles have remote work options)? Check out our opportunities below. If one seems like a good fit, send us an email (admin @ maitrilearning.com) with your letter of interest, resume, and references.
Sales Operations Coordinator
Take your strong bookkeeping and customer service skills to the next level! We are seeking a Sales Operations Coordinator to play a pivotal role in our growing company. As an essential daily contributor, you will coordinate daily sales operations including order processing, customer communications, and sales support activities.- Process orders from multiple channels (Shopify, Amazon, Purchase Orders) in QuickBooks
- Track order fulfillment and provide updates to customers
- Identify and execute upselling opportunities
- Follow up with and hunt leads from email, phone, social media, etc.
- Provide exceptional customer service through:
- Prompt response to inquiries and concerns via shop chat, email, phone, creating shopping carts, etc.
- Clear communication about order status and shipping
- Problem-solving for order issues
- Building lasting customer relationships
- Collecting and acting on customer feedback
Requirements:
- Experience with QuickBooks and e-commerce platforms (Shopify preferred)
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Educational sales experience or aptitude
- Education industry experience
- Detail-oriented and fast-mover with data entry accuracy
- Customer service background with problem-solving skills
About Us
You'll love working here! We are an environmentally-minded, right-livelihood company and seek team members who are dedicated to helping others and who love precision. Good housekeeping habits, attention to detail, a love of and adherence to order, ability to follow and improve systems, and optimism a must. Our office is in a family setting where we all pitch in to do what is needed to make our gold-standard teaching resources and learning materials and maintain a wholesome, uplifted working environment. Health insurance, life insurance, 401K (matching), sick time, paid time off, and paid holidays for all full-timers. Part-timers also get paid time off. Please reply with resume, references, and a statement of interest. Tell us why we should add you to our happy family! Work the hours that make sense for your needs (once you're trained).
Note from the President: “My passion is supporting the development of children and the adults who care for them. In addition to founding and running this company, I’ve been teaching adults and children for over 20 years both in public/private Montessori schools and In the Neuroscience of Learning course offered at Harvard University. I am looking for team members who share a similar drive to be of benefit to humanity and who can help the company realize its full potential.”
At Maitri Learning, we are committed to fostering an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds and experiences. Join us in our mission to inspire a love for learning and empower education!