Returns & Exchanges
After 15 years in business and thousands upon thousands of orders, less than 1% of customers have asked for a refund. Hooray! But, if you need one, no problem.
You can return any unused item within 30 days of purchase for an exchange or refund...no questions asked. Simply mail your product with a copy of your receipt (or information so we can find the original order) and we will either refund the original credit card used for the purchase, issue you a credit, or mail you a check. If there was an error on our end, we will gladly refund your original shipping costs and email you a prepaid return shipping label. Unfortunately, we can not refund original shipping costs or pay for return shipping costs for other return reasons (e.g., changed mind, ordered wrong item).